Refund & cancellation

Request a refund within 7 days of a charge by contacting support with your account email and payment reference. Duplicate charges, non-delivery and technical failures are reviewed. Approved refunds go to the original payment method; provider/bank processing times apply. Applicable consumer rights remain unaffected.

The new two-report purchase does not renew automatically. Previously authorised guidance subscriptions retain their original terms and can be cancelled from Purchase. Cancellation preserves the paid update period; refunded update payments no longer grant access. Legacy automatic renewal can be cancelled from Purchase; cancellation does not itself refund an earlier payment. A full or partial refund of an item revokes that item’s access/credits; unrelated purchases remain available.

Support: support@astroshark.in